We have no technical people. How do we know what software we need?

You do not have to know. We start from how you work now and what gets in your way, then explain in plain terms what each type of software does and how the offers differ. In the meetings with vendors we sit next to you and translate the technical part.

Everything here is against the clock. When would we deal with this too?

We know the wheels have to keep turning. The assessment is done through short interviews, scheduled around the work, without stopping dispatch. Changes are made in stages and start with what frees up time fastest: orders and documents.

Do you do the implementation yourselves?

No. RIFTER does not sell or install software. For each solution we bring 2-3 vendors, and the one you choose does the implementation. We coordinate the project and make sure the software is actually used.

How long does it take?

The assessment takes 2-3 weeks and ends with the solutions report. Vendor selection and implementation are planned in stages, in order of impact, not all at once.

Do we have to replace the software we have?

Not necessarily. Sometimes the existing systems are fine, but they are not connected to each other. Other times they are outdated or missing altogether. The assessment shows which situation you are in, and if you need something new, you compare 2-3 vendors before deciding.

Digitalization for transport and logistics companies

In logistics everything is against the clock, and every order passes through phone calls, emails, platforms and paper before it becomes an invoice. We have worked with every type of company in the field: road freight, freight forwarders, warehouses and couriers.

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Sound familiar?

Orders arrive by email, by phone and from freight exchanges such as TIMOCOM, then are retyped by hand into another system.
Trip documents reach the office days after delivery, and the invoice goes out late.
Dispatch is run in Excel and in notebooks.
To find out where a trip is, you make several phone calls.
The transport software, the GPS and accounting are not connected to each other.
Trucks drive empty kilometres because routes are planned by hand.
Mandatory transport declarations and road toll tickets are filled in by hand, in a rush, for every trip.
In the warehouse goods are hard to find, and some orders leave wrong.
Unpaid invoices are chased from memory.
You have no technical person to tell you what software you need.

If you ticked at least two, the problem is not a lack of software. It is the way information moves between people, systems and departments. That is where we start.

Where you start from

Transport and logistics companies usually start from one of two situations.

Excel, basic accounting software and order platforms

Orders are taken from freight exchanges and emails, entered into a spreadsheet, and invoiced in accounting software. Every step means data copied by hand, by people who have no time to spare.

Several systems, none connected to the others

There is transport software, a GPS system and an accounting package, but what is in one cannot be seen in the other. The dispatcher remains the link between them, phone in hand.

What we digitalize, in the order that matters

We do not start with the biggest project, but with the one that brings a visible result quickly and prepares the ground for the rest.

Quick win

Orders in one place

Orders received by email, by phone and from freight exchanges land in the same place, once, and move on from there to the trip and the invoice.

Quick win

Transport documents

Trip documents are collected and processed right after delivery, not days later, so the invoice goes out on time and accounting does not have to enter them by hand.

Dispatch and trip tracking

You see at any moment where each trip is and what state it is in, without confirmation calls, and the customer can be told in time.

Routes and fleet

Trips planned on real data: fewer empty kilometres, with fuel, idle time and road tolls visible for every truck and every trip.

Warehouse

Every item has a known location, orders are picked with a check, and the stock in the system is the stock on the shelf.

The right software: TMS, WMS, ERP

We explain in plain terms what each type of software does and which one you need, arrange meetings with 2-3 vendors for each solution and help you understand and negotiate the offers.

Where the industry stands today

Across the European Union, most transport and storage companies still run without the basic tools for managing the business. The figures are for transportation and storage enterprises with at least 10 employees, in 2025.

37%

of EU transport and storage companies use an ERP

63% still run without one

19%

use a CRM

81% do not

12%

use Business Intelligence software

88% do not

Source: Eurostat, transportation and storage (NACE H), EU average, 2025

How we work with logistics companies

Three stages, each with a clear result. You can stop after any of them.

RIFT Discover

2-3 weeks

We talk to management to understand what you want to improve. Then we interview people from dispatch, the warehouse, invoicing and accounting, because that is where the real problems show. At the end you receive a report with the optimisation solutions, which we go through together.

RIFT Discover details

RIFT Navigate

2-4 weeks per solution

For each solution we explain what it means in practice and roughly what it would cost. If you agree, we arrange meetings with 2-3 vendors for each solution (TMS, WMS, ERP) and help you understand and negotiate the offers.

RIFT Navigate details

RIFT Transform

for the length of the implementation

We coordinate the implementation alongside your team and the vendors, measure progress and make sure people actually use the new tools.

RIFT Transform details

Frequently asked questions

See where your company stands

The free digital audit takes 5 minutes and shows you where you stand against the European average. If you would rather talk directly, pick a slot in the calendar.